Privacy Policy

LaganJodi.com

LaganJodi.com (“we,” “us,” “our,” or “the Platform”) is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By registering or using our services, you consent to the practices described in this Policy. If you do not agree, please discontinue use and delete your account.

1. About LaganJodi.com

LaganJodi.com is a matchmaking and matrimonial platform designed to help individuals find compatible life partners. Our service is strictly for personal, non-commercial use by adults aged 18 and above. This is not a dating site.

2. Information We Collect

We collect three types of information:

A. Information You Provide Directly

When you register or use our services, you may share:

Personal details: name, date of birth, gender, contact number, email address
Profile details: religion, caste, community, height, complexion, mother tongue
Professional details: education, occupation, income
Family details: family background, siblings, values
Partner preferences
Photos (optional)
Payment details (processed securely by third-party gateways — we do not store card or bank information)
Testimonials, success stories, or feedback you voluntarily submit
Information shared with our customer support team

B. Information Collected Automatically

Usage activity: login times, pages visited, searches, profile views, and messages
Device information: IP address, browser type, operating system, device type, app settings
Cookies and similar tracking technologies (see Section 8)

C. Information from Third Parties

If you register via Google, Apple ID, or another social login, we receive basic profile information from that platform. We are governed only by our own Privacy Policy and not by the third party’s policies.

3. How We Use Your Information

We use the information collected to:

Create, manage, and personalise your profile
Suggest compatible matches and display your profile to relevant members
Provide, improve, and personalise our services (including AI/ML-based recommendations)
Process payments securely
Communicate with you about matches, features, promotions, and service updates
Provide customer support
Monitor platform safety, detect fraud, and prevent misuse
Comply with applicable Indian laws and regulatory requirements

4. Who We Share Your Information With

We respect your privacy. We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

With Other Members: Your profile information is visible to registered members to enable matchmaking. You control what you share and can manage privacy settings from your account.

With Service Providers: We work with trusted third-party vendors for hosting, payment processing, analytics, and customer support. They access only what is necessary and are bound by strict confidentiality obligations.

With Law Enforcement: We may disclose information if required by law, court order, or a lawful government request, or to protect the rights, safety, or property of our users or the public.

With Business Partners: If we partner with other organisations in future, we will seek your prior consent before sharing your data with them.

We will never share sensitive personal data without your explicit consent.

5. Your Rights and Controls

You have the following rights regarding your personal information:

Access & Correction: Log in to view and update your profile at any time.
Deletion: You may delete your account at any time. Certain information may be retained as required by law.
Withdraw Consent: Withdrawing consent means deletion of your account, as we cannot provide the service without your information.
Data Portability: You may request a copy of your personal data by writing to us at the contact details below.
Opt-Out of Communications: You may opt out of promotional emails by using the unsubscribe link or contacting support.

Members from the EU, UK, or California may have additional rights under applicable data protection laws (GDPR, CCPA). Please contact us to exercise those rights.

6. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse. Sensitive data such as passwords and payment information is encrypted.

Access to personal data is restricted to authorised personnel who are bound by confidentiality obligations. If you suspect any unauthorised activity on your account, please contact us immediately.

7. How Long We Keep Your Information

We retain your personal data only for as long as necessary to provide our services, or as required by applicable law. Once you delete your account, we begin the process of removing your data from active systems. Certain records may be retained for legal, fraud-prevention, or dispute-resolution purposes.

8. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse usage patterns. You may control cookie settings through your browser. Third-party analytics and advertising partners may also use cookies on our platform.

9. Child Safety

LaganJodi.com is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. If we discover that a minor has registered, we will immediately remove their information and deactivate the account.

If you suspect a minor is using the platform, please report it to us at support@laganjodi.com

10. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies before sharing any information.

11. International Transfers

Your data is primarily stored and processed in India. If we transfer data internationally (e.g., to cloud service providers), we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the platform. The updated Policy will take effect from the date of publication. We recommend checking this page periodically.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

LaganJodi.com

Email: support@laganjodi.com

Website: www.laganjodi.com

By using LaganJodi.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.